unstable step tread can raises the risk of an injury.
Remedy & full details
REV will notify owners, and dealers will install new screws to properly secure the support for the interior steps, free of charge. The recall began on April 21, 2017. Owners may contact REV customer service at 1-800-509-3417. REV's number for the recall is 170228REV.
REV Recreation Group (REV) is recalling certain 2015-2016 American Coach American Heritage and American Tradition motorhomes, 2015-2017 American Coach American Revolution and American Coach American Eagle motorhomes, 2016 American Coach American Allegiance motorhomes, 2016-2017 American Coach American Dream motorhomes and 2017 Holiday Rambler Diplomat and Holiday Rambler Scepter motorhomes. The support for the interior steps may have been inadequately secured, possibly resulting in the solid-surface step tread being unstable.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
Complaints filed
2
Reporting a crash
0
Reporting a fire
1
Injuries reported
0
Deaths reported
0
Severity Index
1.50
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Electrical System — 1 reports
Unknown Or Other — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2016
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.