The undersized wire may cause the fuel pump to not function, resulting in a vehicle stall, raises the risk of a crash.
Remedy & full details
ARBOC will notify owners, and dealers will replace the affected harness, free of charge. The recall is expected to begin in December 2014. Owners may contact ARBOC customer service at 1-866-953-5555. ARBOC's number for this recall is TSB1401.
ARBOC Specialty Vehicles, LLC (ARBOC) is recalling certain model year 2009-2014 Spirit of Mobility transit buses, models 191WB and 210WB, and Spirit of Freedom transit buses, models 191WB and 210WB, manufactured September 24, 2008, to March 27, 2014. The affected vehicles were built with an undersized wire to the fuel pump supply circuit.
Serious12V248000
Structure:Body:Roof And Pillars
IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
Remedy & full details
ARBOC WILL NOTIFY OWNERS. SPECIALTY MANUFACTURING, INC. WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2012. OWNERS MAY CONTACT ARBOC AT 1-574-825-1720 OR SMI AT 1-800-951-7867.
ARBOC SPECIALTY VEHICLES, LLC (ARBOC) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 SPIRIT OF MOBILITY AND FREEDOM TRANSIT BUSES MANUFACTURED FROM APRIL 1, 2011, THROUGH MARCH 25, 2012, EQUIPPED WITH PROLO ROOF ESCAPE HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
Complaints filed
4
Reporting a crash
0
Reporting a fire
0
Injuries reported
0
Deaths reported
0
Severity Index
0.00
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Suspension — 4 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2011
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.