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2002 Audi A4 Recalls & Complaints

2

open safety recalls on record

Serious

218 owner complaints filed · Severity Index 0.43 · updated 2026-08-07

The recalls

Serious21V470000

Air Bags:Frontal:Driver Side:Inflator Module

In the event of a crash necessitating air bag deployment, the air bag may not properly protect the occupant, raises the risk of serious injury or death.

Remedy & full details

Dealers will replace the driver frontal airbag inflator with an alternative inflator, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69CJ.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2000-2001 Audi TT Coupe, TT Roadster, 2000-2002 A4, and S4 vehicles equipped with Non-Azide Driver Air Bag Inflators (NADI) that do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, possibly causing the air bag to deploy improperly in the event of a crash.

Serious14E007000

Engine And Engine Cooling:Engine

failure of the timing belt may cause the engine to shut down, potentially raises the risk of a vehicle crash.

Remedy & full details

Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Complaint volume

218 this model-year 5 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

Complaints filed218
Reporting a crash15
Reporting a fire13
Injuries reported6
Deaths reported0
Severity Index0.43

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Electrical System:Ignition — 50 reports
  2. Electrical System — 17 reports
  3. Exterior Lighting — 15 reports
  4. Engine And Engine Cooling:Engine — 13 reports
  5. Power Train:Automatic Transmission — 11 reports
  6. Engine And Engine Cooling — 9 reports
  7. Engine — 5 reports
  8. Vehicle Speed Control — 4 reports
  9. Air Bags:Frontal — 4 reports
  10. Unknown Or Other — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

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Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.