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2012 Big Tex 25gn Recalls & Complaints

1

open safety recall on record

Serious

1 owner complaints filed · Severity Index 2.00 · updated 2026-08-07

The recalls

Serious12V168000

Equipment

THE E/H BRAKE ACTUATOR PROVIDES BRAKING POWER TO THE TRAILER BRAKES.

Remedy & full details

BIG TEX WILL NOTIFY OWNERS AND DEXTER AXLE DEALERS WILL REPLACE THE ELECTRIC/HYDRAULIC (E/H) BRAKE ACTUATOR PUMPS, FREE OF CHARGE. OWNERS MAY CONTACT BIG TEX MANUFACTURING, INC. AT 1-903-575-0300.

BIG TEX IS RECALLING CERTAIN MODEL YEAR 2012 22GN AND 25GN TRAILERS EQUIPPED WITH A DEXTER AXLE ELECTRIC/HYDRAULIC (E/H) BRAKE ACTUATOR PUMP. THIS PUMP MAY NOT HAVE BEEN PROPERLY HEAT TREATED. THIS CONDITION CAN CAUSE PREMATURE WEAR OF SOME CRITICAL COMPONENTS IN THIS PUMP WHICH CAN RENDER THE UNIT INOPERABLE.

Complaint volume

1 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

Complaints filed1
Reporting a crash1
Reporting a fire0
Injuries reported0
Deaths reported0
Severity Index2.00

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Tires — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012 · 2015

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.