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2004 Bigdog Mastiff Recalls & Complaints

4

open safety recalls on record

Serious

2 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious04V523000

Structure:Motorcycle:Kickstand/Center Stand

IF THE KICKSTAND DEPLOYS, IT COULD CAUSE A CRASH WITHOUT PRIOR WARNING.

Remedy & full details

DEALERS WILL INSPECT AND INSTALL A NEW KICKSTAND UNIT. THE RECALL BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT BIG DOG AT 316-267-9121.

ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING ATTACHING STUD MAY BREAK OFF ALLOWING THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION.

Serious04V164000

Steering: Steering Wheel/Handle Bar

THIS COULD CAUSE THE THROTTLE OR FRONT BRAKE CONTROL TO BIND, WHICH COULD RESULT IN A CRASH.

Remedy & full details

DEALERS WILL INSTALL A LOCK WASHER AND LOCTITE. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-219-7006.

ON CERTAIN MOTORCYCLES, A SCREW MAY BECOME LOOSE IN THE HANDLEBAR CONTROL DUE TO THE LACK OF A LOCK WASHER AND LOCTITE.

Serious04V137000

Service Brakes, Hydraulic:Foundation Components:Master Cylinder

THIS COULD RESULT IN A CRASH.

Remedy & full details

DEALERS WILL REMOVE THE PISTON FROM THE REAR MASTER CYLINDER AND REPLACE IT WITH A NEW PISTON. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-267-9121.

ON CERTAIN MOTORCYCLES, THE PISTON IN THE REAR MASTER CYLINDER MAY HAVE BEEN IMPROPERLY SIZED, WHICH COULD CAUSE THE REAR BRAKES TO DRAG OR LOCKUP.

Serious06V019000

Structure:Motorcycle:Kickstand/Center Stand

THIS WILL ALLOW THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION AND CAUSE A CRASH.

Remedy & full details

DEALERS WILL INSTALL A NEW KICKSTAND SPRING FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 17, 2006. OWNERS MAY CONTACT BIG DOG AT 316-267-9121.

ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING MAY STRETCH AND DETACH FROM THE MOUNTING BRACKET OR THE KICKSTAND.

Complaint volume

2 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

Complaints filed2
Reporting a crash0
Reporting a fire0
Injuries reported0
Deaths reported0
Severity Index0.00

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Power Train — 1 reports
  2. Electrical System — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 · 2005 · 2007

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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