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2023 Bmw 228i Recalls & Complaints

1

open safety recall on record

Serious

6 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious24V711000

Structure:Body

loose front body structure may not adequately protect occupants in a crash, raises the risk of injury.

Remedy & full details

Dealers will inspect and if necessary, tighten the front structure bolts, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact BMW Customer Service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2023-2024 228i, 228i xDrive, and 2025 MINI Countryman S ALL4 vehicles. The bolts that connect the front body structure to the vehicle chassis may not have been tightened properly.

Complaint volume

6 this model-year 5 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

Complaints filed6
Reporting a crash0
Reporting a fire0
Injuries reported0
Deaths reported0
Severity Index0.00

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Engine — 1 reports
  2. Power Train — 1 reports
  3. Vehicle Speed Control — 1 reports
  4. Service Brakes — 1 reports
  5. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports
  6. Lane Departure: Blind Spot Detection — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014 · 2015 · 2016 · 2020 · 2021 · 2022 · 2023

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.