THIS CONDITION WOULD RESULT, WITHOUT WARNING, IN IMMEDIATE AND COMPLETE LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH.
Remedy & full details
FCP GROTON WILL NOTIFY OWNERS AND THE TIE ROD WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 1, 2010. OWNERS MAY CONTACT FCP GROTON TOLL-FREE AT 1-877-634-0063.
FCP GROTON IS RECALLING CERTAIN STEERING CENTER DRAG LINKS, P/N 32 21 1 096 057, SOLD FROM DECEMBER 1, 2009 THROUGH APRIL 9, 2010 AS REPLACEMENT EQUIPMENT FOR MODEL YEAR 1995 THROUGH 2001 BMW 740I, 740IL, AND 750IL PASSENGER VEHICLES. THE SHAFT OF THE STEERING CENTER TIE ROD MAY SHEAR OFF.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 7 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.