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2024 Bmw Ix Recalls & Complaints

4

open safety recalls on record

Critical

59 owner complaints filed · Severity Index 2.76 · updated 2026-08-07

The recalls

Critical23V295000

Electrical System:Propulsion System:Traction Battery

engine stall raises the risk of a crash.

Remedy & full details

Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Critical25V470000

Electrical System:Propulsion System:Traction Battery

Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, raises the risk of a crash.

Remedy & full details

Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Serious23V409000

Vehicle Speed Control:Cruise Control

sudden increase in vehicle speed can raises the risk of a crash.

Remedy & full details

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

Serious25V395000

Electrical System:Propulsion System:Traction Motor:Controller:Software

loss of drive power raises the risk of a crash.

Remedy & full details

The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Complaint volume

59 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

26Crashes
5Fires
24Injuries
0Deaths

Across 59 complaints. Severity Index 2.76.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System13 · 22%Service Brakes8 · 14%Forward Collision Avoidan…5 · 8%Unknown Or Other4 · 7%Back Over Prevention · W…4 · 7%Forward Collision Avoidan…4 · 7%Power Train3 · 5%Engine3 · 5%
  1. Electrical System — 13 reports
  2. Service Brakes — 8 reports
  3. Forward Collision Avoidance: Warnings — 5 reports
  4. Unknown Or Other — 4 reports
  5. Back Over Prevention: Warnings — 4 reports
  6. Forward Collision Avoidance: Automatic Emergency Braking — 4 reports
  7. Power Train — 3 reports
  8. Engine — 3 reports
  9. Vehicle Speed Control — 3 reports
  10. Forward Collision Avoidance: Adaptive Cruise Control — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2022 (11) · 2023 (12) · 2024 · 2025 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.