In the event of a crash, if the front passenger air bag does not deploy properly, it can raises the risk of injury.
Remedy & full details
BMW will notify owners, and dealers will replace the instrument panel, free of charge. The recall began May 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2016-2017 X1 xDrive28i and X1 sDrive28i vehicles. The affected vehicles have an instrument panel that may not allow the front passenger air bag to deploy properly in the event of a crash.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
Complaints filed
8
Reporting a crash
2
Reporting a fire
2
Injuries reported
2
Deaths reported
0
Severity Index
2.25
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Air Bags — 1 reports
Seat Belts — 1 reports
Engine — 1 reports
Fuel/Propulsion System — 1 reports
Power Train — 1 reports
Vehicle Speed Control — 1 reports
Electrical System — 1 reports
Seats — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.