Without regular tightening, the hitch bolts can loosen, allowing the top and bottom of the hitch to separate from each other, which could create a hazard and raises the risk of a crash.
Remedy & full details
Bowlus will provide a supplement to the owners manual. Dealers will inspect, replace, and tighten the hitch bolts, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed July 1, 2025. Owners may contact Bowlus' customer service at service@bowlus.com.
Bowlus Road Chief LLC (Bowlus) is recalling certain 2022-2023, 2025 Endless Highways, 2024-2025 Volterra, 2024 Terra Firma, and 2025 Rivet trailers equipped with an elongated hitch. The owners manual does not include instructions to retighten the two hitch bolts in the maintenance schedule.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
1Crashes
0Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 2.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Structure:Body — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2024
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.