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2021 Buick Encore Gx Recalls & Complaints

2

open safety recalls on record

Serious

66 owner complaints filed · Severity Index 0.39 · updated 2026-08-07

The recalls

Serious20V588000

Service Brakes

If communication with the sensor is interrupted, the electronic brake boost assist could be lost.

Remedy & full details

GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Serious21V440000

Equipment:Mechanical:Accessory Scissor/Screw/Bottle Jack/Lift:Stand

fractured jack can cause the vehicle to collapse, raises the risk of injury.

Remedy & full details

Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.

General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Complaint volume

66 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
5Injuries
0Deaths

Across 66 complaints. Severity Index 0.39.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine15 · 23%Power Train10 · 15%Service Brakes7 · 11%Fuel/Propulsion System7 · 11%Unknown Or Other6 · 9%Electrical System4 · 6%Equipment2 · 3%Vehicle Speed Control2 · 3%
  1. Engine — 15 reports
  2. Power Train — 10 reports
  3. Service Brakes — 7 reports
  4. Fuel/Propulsion System — 7 reports
  5. Unknown Or Other — 6 reports
  6. Electrical System — 4 reports
  7. Equipment — 2 reports
  8. Vehicle Speed Control — 2 reports
  9. Steering — 1 reports
  10. Forward Collision Avoidance: Dynamic Brake Support/Brake Assist — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2020 (2) · 2021 · 2022 (1) · 2023 · 2024 (1) · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.