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2020 Buick Encore Recalls & Complaints

2

open safety recalls on record

Critical

34 owner complaints filed · Severity Index 0.35 · updated 2026-08-07

The recalls

Critical20V668000

Power Train:Automatic Transmission

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, raises the risk of a crash.

Remedy & full details

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Serious20V537000

Seats:Critical Fasteners

If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.

Remedy & full details

GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.

General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.

Complaint volume

34 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
2Injuries
0Deaths

Across 34 complaints. Severity Index 0.35.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine7 · 21%Electrical System4 · 12%Power Train4 · 12%Fuel/Propulsion System4 · 12%Unknown Or Other3 · 9%Vehicle Speed Control2 · 6%Service Brakes2 · 6%Tires1 · 3%
  1. Engine — 7 reports
  2. Electrical System — 4 reports
  3. Power Train — 4 reports
  4. Fuel/Propulsion System — 4 reports
  5. Unknown Or Other — 3 reports
  6. Vehicle Speed Control — 2 reports
  7. Service Brakes — 2 reports
  8. Tires — 1 reports
  9. Tires:Pressure Monitoring And Regulating Systems — 1 reports
  10. Latches/Locks/Linkages:Trunk Lid:Latch — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2013 (6) · 2014 (4) · 2015 (4) · 2016 (2) · 2017 (2) · 2018 · 2019 (2) · 2020 · 2021 · 2022

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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