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2012 Champion Challenger Recalls & Complaints

5

open safety recalls on record

Critical

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical12V593000

Equipment

The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Remedy & full details

Champion Bus is working with Ricon to notify owners. Ricon will provide a supplemental cover kit with instructions, free of charge. Owners may contact Champion Bus at 1-819-724-6474 or Ricon at 1-818-267-3000.

Champion Bus is recalling certain model year 2006, and certain model year 2008-2013 buses, models: American Crusader, Challenger, Crusader, and Defender; manufactured September 30, 2006, through November 16, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Serious18V573000

Equipment Adaptive/Mobility

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy & full details

Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began November 1, 2018. Owners may contact Champion customer service 1-810-724-1753 extension 415 or Ricon customer service at 1-800-322-2884 or by emailing Ricon at Admin18E044@wabtec.com.

Champion Bus (Champion) is recalling certain 2012-2018 Champion American Coach, American Crusader, American S2, Challenger, Crusader, Defender, and Impulse vehicles, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Serious15V757000

Equipment Adaptive/Mobility

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Remedy & full details

Champion will notify owners, and Ricon will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 21, 2015. Owners may contact Champion customer service at 1-810-724-1753 extension 415, or Ricon customer service at 1-800-322-2884. Champion's number for this recall is 15E-068. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Champion Bus, Inc. (Champion) is recalling certain model year 2006-2015 Challenger, Defender, Crusader, American, American Coach, American Crusader, Corporal, CTS-FE, CTS-RE, HC American, Platinum Shuttle, and Stacked Rail transit buses manufactured January 1, 2006, to August 25, 2015, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Serious14V821000

Equipment

Warning triangles that do not properly reflect light may fail to warn others that a vehicle is parked, raises the risk of a crash.

Remedy & full details

Champion will notify owners to inspect their triangles for production dates between April 2011, to April 2014, and the affected triangles will be replaced, free of charge. The recall began on January 6, 2015. Owners may contact Champion customer service at 1-810-724-6474.

Champion Bus, Inc. (Champion) is recalling certain model year 2012-2014 American Crusader, Challenger, Crusader, CTS-FE, CTS-RE, Defender, EZ-Street, HC American, HCAC, LF Transport, M1235, Platinum Shuttle, Stacked Rail, and Federal Coach Premier, and Spirit transit buses manufactured January 1, 2012, to October 1, 2014, equipped with certain triangle warning signs manufactured by Imperial Supplies, LLC. Test reports indicate that the triangle warning signs, labeled C&J, may reflect an inadequate amount of light. As such, these triangle warning kits fail to comply with Federal Motor Vehicle Safety Standard No. 125, "Warning devices."

Serious14V742000

Equipment Adaptive/Mobility

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

Remedy & full details

Champion Bus will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in November 2014. Owners may contact Champion Bus customer service at 1-810-724-6474. Owners may contact Ricon customer service at 1-800-322-2884.

Champion Bus, Inc. (Champion Bus) is recalling certain model year 2006-2014 American Coach, American Crusader, Challenger, Corporal, Crusader, CTS-FE, CTS-RE, Defender, HCAC, HC American, Platinum Shuttle, and Stacked Rail transit buses manufactured January 1, 2006, to July 31, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Complaint volume

1 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Engine — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012 · 2014 (6)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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