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2019 Chevrolet 5500hd Recalls & Complaints

4

open safety recalls on record

Critical

8 owner complaints filed · Severity Index 0.38 · updated 2026-08-07

The recalls

Critical23V266000 Park outside

Service Brakes, Hydraulic

electrical short in the brake pressure switch can overheat the circuit and raises the risk of a fire while driving or parked.

Remedy & full details

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness, replacing it, if necessary, free of charge. Owner notification letters were mailed July 11, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222375270.

General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.

Serious21V194000

Suspension:Rear:Springs:Leaf Spring Assembly:U-Bolt, Leaf Spring To Axle

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, raises the risk of a crash.

Remedy & full details

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Serious19V835000

Wheels:Lugs/Nuts/Bolts/Studs

If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, raises the risk of a crash.

Remedy & full details

Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

Serious20V319000

Electrical System:Software

If a driver is unaware that the ABS system is malfunctioning, there may be an increased risk of a crash.

Remedy & full details

GM will notify owners, and dealers will update the software calibration for the body control module (BCM). The recall began June 29, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202305070.

General Motors is recalling certain 2019-2020 Chevrolet 4500HD, 5500HD, and 6500HD Medium Duty trucks. If the vehicle's body control module (BCM) loses communication with the vehicle's electronic brake control module (EBCM), the EBCM software programming may not illuminate the vehicle's ABS malfunction indicator light (MIL). As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) Number 105, "Hydraulic and Electric Brake Systems."

Complaint volume

8 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
1Fires
0Injuries
0Deaths

Across 8 complaints. Severity Index 0.38.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Service Brakes2 · 25%Fuel/Propulsion System2 · 25%Electrical System1 · 13%Power Train1 · 13%Engine1 · 13%Service Brakes, Hydraulic1 · 13%
  1. Service Brakes — 2 reports
  2. Fuel/Propulsion System — 2 reports
  3. Electrical System — 1 reports
  4. Power Train — 1 reports
  5. Engine — 1 reports
  6. Service Brakes, Hydraulic — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2019

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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