IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT.
Remedy & full details
DEALERS WILL INSTALL A NEW REAR AXLE ANCHOR PLATE AND SPACER. OWNER NOTIFICATION BEGAN AUGUST 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
CERTAIN MEDIUM DUTY TRUCKS EQUIPPED WITH 11,000 LB. REAR AXLE HAVE A CONDITION WHERE THE REAR AXLE ANCHOR PLATE MAY FRACTURE. AS THE ANCHOR PLATE FRACTURES, THERE IS AN AUDIBLE "BANG." IF THIS INDICATION OF A CONDITION REQUIRING THE DRIVER'S ATTENTION WENT UNNOTICED OR WAS IGNORED, AND UNDER CERTAIN REBOUND, BRAKING, OR CORNERING MANEUVERS, THE REAR AXLE WOULD BE FREE TO MOVE FORE AND AFT AND PROVIDE UNEXPECTED STEERING INPUTS TO THE VEHICLE.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
2Crashes
0Fires
0Injuries
0Deaths
Across 7 complaints. Severity Index 0.57.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Engine And Engine Cooling:Engine — 2 reports
Electrical System — 2 reports
Suspension — 1 reports
Engine And Engine Cooling:Cooling System — 1 reports
Fuel System, Gasoline — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.