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HomeChevroletEquinox Ev → 2024

2024 Chevrolet Equinox Ev Recalls & Complaints

1

open safety recall on record

Serious

147 owner complaints filed · Severity Index 0.01 · updated 2026-08-07

The recalls

Serious25V639000

Forward Collision Avoidance: Warnings:External/Pedestrian Alert

vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, raises the risk of injury.

Remedy & full details

The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.

General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Complaint volume

147 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

Complaints filed147
Reporting a crash1
Reporting a fire0
Injuries reported0
Deaths reported0
Severity Index0.01

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Visibility/Wiper — 58 reports
  2. Forward Collision Avoidance: Automatic Emergency Braking — 17 reports
  3. Unknown Or Other — 14 reports
  4. Service Brakes — 11 reports
  5. Electrical System — 8 reports
  6. Forward Collision Avoidance: Warnings — 6 reports
  7. Exterior Lighting — 6 reports
  8. Forward Collision Avoidance: Adaptive Cruise Control — 6 reports
  9. Steering — 3 reports
  10. Fuel/Propulsion System — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2024 · 2025 · 2026

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.