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2014 Chevrolet Equinox Recalls & Complaints

1

open safety recall on record

Serious

697 owner complaints filed · Severity Index 0.22 · updated 2026-08-07

The recalls

Serious22V165000

Visibility:Windshield Wiper/Washer:Motor

Inoperative windshield wipers can reduce visibility in certain driving conditions, raises the risk of a crash.

Remedy & full details

Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.

General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.

Complaint volume

697 this model-year 16 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

Complaints filed697
Reporting a crash32
Reporting a fire6
Injuries reported18
Deaths reported0
Severity Index0.22

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Engine — 216 reports
  2. Visibility/Wiper — 167 reports
  3. Electrical System — 44 reports
  4. Unknown Or Other — 41 reports
  5. Power Train — 40 reports
  6. Fuel/Propulsion System — 34 reports
  7. Air Bags — 29 reports
  8. Steering — 18 reports
  9. Vehicle Speed Control — 18 reports
  10. Electronic Stability Control (Esc) — 15 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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