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2011 Chevrolet Silverado Recalls & Complaints

2

open safety recalls on record

Serious

99 owner complaints filed · Severity Index 1.23 · updated 2026-08-07

The recalls

Serious14V827000

Electrical System:Ignition

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, raises the risk of a vehicle crash.

Remedy & full details

GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Serious11V339000

Steering:Linkages

THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING raises the risk of A CRASH.

Remedy & full details

GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.

GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.

Complaint volume

99 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

15Crashes
4Fires
20Injuries
0Deaths

Across 99 complaints. Severity Index 1.23.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Air Bags13 · 13%Unknown Or Other12 · 12%Structure · Body11 · 11%Fuel/Propulsion System8 · 8%Engine7 · 7%Service Brakes5 · 5%Electrical System5 · 5%Service Brakes, Hydraulic4 · 4%
  1. Air Bags — 13 reports
  2. Unknown Or Other — 12 reports
  3. Structure:Body — 11 reports
  4. Fuel/Propulsion System — 8 reports
  5. Engine — 7 reports
  6. Service Brakes — 5 reports
  7. Electrical System — 5 reports
  8. Service Brakes, Hydraulic — 4 reports
  9. Vehicle Speed Control — 4 reports
  10. Electronic Stability Control (Esc) — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 · 1996 · 1997 · 1998 · 1999 (17) · 2000 (20) · 2001 (15) · 2002 (15) · 2003 (13) · 2004 (15) · 2005 (14) · 2006 (10) · 2007 (4) · 2008 (2) · 2009 · 2010 (1) · 2011 · 2012 (2) · 2013 (3) · 2014 (14) · 2015 (7) · 2016 (2) · 2017

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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