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2024 Chevrolet Suburban Recalls & Complaints

1

open safety recall on record

Serious

53 owner complaints filed · Severity Index 0.09 · updated 2026-08-07

The recalls

Serious25V274000

Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

Engine failure raises the risk of a crash.

Remedy & full details

Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Complaint volume

53 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
1Fires
0Injuries
0Deaths

Across 53 complaints. Severity Index 0.09.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine18 · 34%Power Train7 · 13%Engine And Engine Cooling6 · 11%Service Brakes5 · 9%Electrical System3 · 6%Fuel/Propulsion System2 · 4%Unknown Or Other2 · 4%Child Seat1
  1. Engine — 18 reports
  2. Power Train — 7 reports
  3. Engine And Engine Cooling — 6 reports
  4. Service Brakes — 5 reports
  5. Electrical System — 3 reports
  6. Fuel/Propulsion System — 2 reports
  7. Unknown Or Other — 2 reports
  8. Child Seat — 1 reports
  9. Back Over Prevention: Warnings — 1 reports
  10. Exterior Lighting — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (7) · 1996 (4) · 1997 (3) · 1998 (3) · 1999 (2) · 2000 (11) · 2001 (8) · 2002 (4) · 2003 (7) · 2004 (6) · 2005 (7) · 2006 (1) · 2007 (4) · 2008 (4) · 2009 (5) · 2010 (3) · 2011 (3) · 2012 (4) · 2013 (4) · 2014 (3) · 2015 (11) · 2016 (6) · 2017 (5) · 2018 (4) · 2019 (3) · 2020 (4) · 2021 (12) · 2022 (4) · 2023 (3) · 2024

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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