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2004 Chrysler 300m Recalls & Complaints

2

open safety recalls on record

Serious

117 owner complaints filed · Severity Index 0.33 · updated 2026-08-07

The recalls

Serious09E012000

Exterior Lighting

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy & full details

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Serious03V332000

Latches/Locks/Linkages:Hood:Latch

THIS COULD RESULT IN LOSS OF BOTH PRIMARY AND SECONDARY HOOD LATCH FUNCTION, ALLOWING THE HOOD TO OPEN WITHOUT WARNING.

Remedy & full details

DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE LATCH ASSEMBLY. OWNER NOTIFICATION BEGAN ON SEPTEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

ON CERTAIN PASSENGER VEHICLES, AN INTERNAL HOOD LATCH COMPONENT MAY HAVE BEEN MANUFACTURED WITH A CRACK, WHICH COULD PROPAGATE AND BREAK, ALLOWING THE PRIMARY/SECONDARY LATCH SPRING TO DISENGAGE.

Complaint volume

117 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

7Crashes
0Fires
6Injuries
0Deaths

Across 117 complaints. Severity Index 0.33.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System12 · 10%Structure8 · 7%Air Bags8 · 7%Engine And Engine Cooling7 · 6%Power Train6 · 5%Steering5 · 4%Service Brakes, Hydraulic…4 · 3%Engine And Engine Cooling…4 · 3%
  1. Electrical System — 12 reports
  2. Structure — 8 reports
  3. Air Bags — 8 reports
  4. Engine And Engine Cooling — 7 reports
  5. Power Train — 6 reports
  6. Steering — 5 reports
  7. Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip — 4 reports
  8. Engine And Engine Cooling:Engine — 4 reports
  9. Power Train:Automatic Transmission — 4 reports
  10. Engine — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1999 (4) · 2000 (7) · 2001 (4) · 2002 (2) · 2003 (1) · 2004

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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