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2011 Chrysler Sebring Recalls & Complaints

1

open safety recall on record

Serious

6 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious13V282000

Electrical System

In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could raises the risk of injury.

Remedy & full details

Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Complaint volume

6 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 6 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Vehicle Speed Control1 · 17%Service Brakes1 · 17%Steering1 · 17%Air Bags1 · 17%Seat Belts1 · 17%Unknown Or Other1 · 17%
  1. Vehicle Speed Control — 1 reports
  2. Service Brakes — 1 reports
  3. Steering — 1 reports
  4. Air Bags — 1 reports
  5. Seat Belts — 1 reports
  6. Unknown Or Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (5) · 1996 (12) · 1997 (11) · 1998 (10) · 1999 (9) · 2000 (6) · 2001 (12) · 2002 (5) · 2003 (5) · 2004 (7) · 2005 (6) · 2006 (2) · 2007 (7) · 2008 (4) · 2009 (2) · 2010 (3) · 2011

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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