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2020 Chrysler Voyager Recalls & Complaints

1

open safety recall on record

Serious

15 owner complaints filed · Severity Index 0.13 · updated 2026-08-07

The recalls

Serious24V793000

Air Bags:Side/Window:Curtain

air bag that does not deploy during a crash raises the risk of injury.

Remedy & full details

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Complaint volume

15 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
0Injuries
0Deaths

Across 15 complaints. Severity Index 0.13.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine6 · 40%Steering4 · 27%Electrical System2 · 13%Power Train1 · 7%Service Brakes1 · 7%Seats1 · 7%
  1. Engine — 6 reports
  2. Steering — 4 reports
  3. Electrical System — 2 reports
  4. Power Train — 1 reports
  5. Service Brakes — 1 reports
  6. Seats — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2000 · 2001 (7) · 2002 (7) · 2003 (5) · 2006 (1) · 2008 (1) · 2020 · 2021 (2) · 2022 (5) · 2023 (7)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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