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2023 Coachmen Brookstone Recalls & Complaints

1

open safety recall on record

Serious

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious23V262000

Equipment

Loose hardware can cause the solar panels to detach from the vehicle during transit, raises the risk of a crash.

Remedy & full details

Dealers will install additional hardware to the existing panel and install a secondary holding bracket, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact East to West Alta, Entrada and Tandara customer service at 1-574-264-6664; Coachmen Apex and Spirit customer service at 1-574-825-8205; Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix customer service at 1-574-825-7101; Crusader and Sanibel customer service at 1-574-862-1025; and Georgetown Forester and FR3 customer service at 1-574-206-7600. Forest River's number for this recall is 51-1607.

Forest River, Inc. (Forest River) is recalling certain 2021 Forester 2401BSD, FR3 F3A32DSF, Georgetown GTA36K7, 2022-2023 East to West Entrada, 2023 East to West Alta, Coachmen Apex, Brookstone, Chaparral and Chaparral Lite, Forest River Crusader, Sanibel, Shasta Phoenix, Coachmen Spirit, and East to West Tandara vehicles. The solar panel mounting hardware may become loose and pull through the slot in the panel.

Complaint volume

1 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Tires — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (2) · 2012 (1) · 2015 (1) · 2023

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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