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2018 Cruiser Rv Shadow Cruiser Ultra Lite Recalls & Complaints

1

open safety recall on record

Serious

2 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious17V563000

Suspension:Rear:Axle:Non-Powered Axle Assembly

Improper brake function can raises the risk of a crash.

Remedy & full details

Cruiser has notified owners, and dealers will correct the axle installation, free of charge. The recall began on September 20, 2017. Owners may contact Cruiser customer service at 1-866-277-5630. Cruiser's number for this recall is 99.03.13.

Cruiser RV (Cruiser) is recalling certain 2018 Shadow Cruiser Ultra Lite recreational trailers, models ID225RBS, ID240BHS, ID263RLS, ID279DBS, ID280QBS and ID289RBS. The axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up.

Complaint volume

2 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train1 · 50%Wheels1 · 50%
  1. Power Train — 1 reports
  2. Wheels — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2018

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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