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2010 Dodge Journey Awd Recalls & Complaints

1

open safety recall on record

Serious

163 owner complaints filed · Severity Index 0.02 · updated 2026-08-07

The recalls

Serious11V139000

Electrical System:Ignition

ENGINE SHUT OFF WHILE DRIVING COULD raises the risk of A CRASH.

Remedy & full details

DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Complaint volume

163 this model-year 11 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
1Fires
0Injuries
0Deaths

Across 163 complaints. Severity Index 0.02.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System53 · 33%Service Brakes16 · 10%Unknown Or Other15 · 9%Steering14 · 9%Engine14 · 9%Electronic Stability Cont…9 · 6%Air Bags6 · 4%Service Brakes, Hydraulic5 · 3%
  1. Electrical System — 53 reports
  2. Service Brakes — 16 reports
  3. Unknown Or Other — 15 reports
  4. Steering — 14 reports
  5. Engine — 14 reports
  6. Electronic Stability Control (Esc) — 9 reports
  7. Air Bags — 6 reports
  8. Service Brakes, Hydraulic — 5 reports
  9. Exterior Lighting — 5 reports
  10. Power Train — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2009 · 2010

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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