LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy & full details
MATTHEWS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MATTEWS SPECIALTY AT 336-297-9600.
MATTHEWS IS RECALLING 8 MY 1998 BLUEBIRD, MY 2004 FORD E450, MY 2005-2006 THOMAS BUILT BUS, MY 2006 INTERNATIONAL BUS, MY 2007 CHEVROLET 5500, FREIGHTLINER AND DODGE SPRINTER TRUCKS, TRANSIT BUSES, AND SPECIALTY VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Serious08V663000
Equipment Adaptive/Mobility
LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy & full details
SUNSET VANS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR SUNSET VANS AT 1-888-280-8267.
SUNSET VANS IS RECALLING 169 MY 2005-2007 ECONOLINE, G SERIES AND SPRINTER TRUCKS BUILT ON DODGE, FORD AND CHEVROLET CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Serious08V662000
Equipment Adaptive/Mobility
THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy & full details
SUNSET VANS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR SUNSET VANS AT 1-888-280-8267.
SUNSET VANS IS RECALLING 267 MY 2005-2007 ECONOLINE, G SERIES AND SPRINTER TRUCKS BUILT ON DODGE, FORD AND CHEVROLET CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Serious08V524000
Equipment Adaptive/Mobility
THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy & full details
MATTHEWS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MATTHEWS SPECIALTY AT 336-297-9600.
MATTHEWS IS RECALLING 8 MY 1998 BLUEBIRD, MY 2004 FORD E450, MY 2005-2006 THOMAS BUILT BUSES, MY 2006 INTERNATIONAL BUS, MY 2007 CHEVROLET 5500, FREIGHTLINER AND DODGE SPRINTER TRUCKS, TRANSIT BUSES, AND SPECIALTY VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Serious07V246000
Air Bags:Side/Window
IN THE CASE OF A CRASH WITH A TRIGGER SIGNAL FOR THE WINDOW BAG MODULE, IT IS POSSIBLE THAT SUCH A DIFFUSER MAY CRACK AT THE BEGINNING OF THE AIR BAG ACTIVATION raises the risk of INJURY TO THE SEAT OCCUPANT.
Remedy & full details
DEALERS WILL REPLACE THE RIGHT, LEFT, OR BOTH SIDE WINDOW AIR BAG MODULES. THE RECALL BEGAN ON JULY 16, 2007. OWNERS MAY CONTACT DCC AT 1-843-695-5041.
ON CERTAIN TRUCKS, THE SIDE WINDOW AIR BAG MODULE DIFFUSER MATERIAL MAY CONTAIN HAIRLINE CRACKS.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
1Injuries
0Deaths
Across 49 complaints. Severity Index 0.08.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.