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2009 Eldorado Aerotech Recalls & Complaints

10

open safety recalls on record

Critical

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical11V243000

Equipment:Appliance:Air Conditioner

IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Remedy & full details

CARRIER WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) THE SAFETY RECALL BEGAN ON APRIL 29, 2011. OWNERS MAY CONTACT CARRIER AT 1-800-793-4741.

ELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2007-2011 AEROTECH, AEROLITE, AERO ELITE, AND TRANSTECH BUSES MANUFACTURED FROM JANUARY 2006, THROUGH MARCH 2011 AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Critical09V372000

Equipment:Appliance:Air Conditioner

OVERHEATING OF THE CONDENSER UNIT COULD RESULT IN A FIRE CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.

Remedy & full details

ELDORADO NATIONAL WILL NOTIFY OWNERS TO CONTACT AN AUTHORIZED CARRIER DEALER TO OBTAIN THE REMEDY. PLEASE ALSO SEE CARRIER'S DEFECT REPORT 09E-055. THE SAFETY RECALL BEGAN ON OCTOBER 30, 2009. OWNERS MAY CONTACT CARRIER AT 1-800-673-2431 OR ELDORADO NATIONAL AT 1-800-850-1287.

ELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 VANS EQUIPPED WITH CARRIER K410 ROOFTOP CONDENSERS. INADEQUATE OVERCURRENT PROTECTION OF ONE OR MORE OF THE FANS IN THE K410 CONDENSER MAY CAUSE OVERHEATING OF THE FAN'S WIRES.

Critical09V427000

Interior Lighting

SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy & full details

ELDORADO NATIONAL WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ELDORADO NATIONAL WARRANTY DEPARTMENT AT 1-800-955-9086.

ELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2002-2009 TRANSIT BUSES, EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Serious09V021000

Power Train:Driveline

IF NOT TIGHTENED PROPERLY, THE FASTENERS COULD COME LOOSE AND CAUSE LOSS OF VEHICLE CONTROL, POSSIBLY CAUSING A CRASH.

Remedy & full details

DEALERS WILL INSPECT THE BUSES AND IF THE TORQUE VALUES FOR THE DRIVELINE FASTENERS ARE FOUND TO BE OUT OF TOLERANCE, THE FASTENERS WILL BE ADJUSTED TO BRING THEIR TORQUE VALUE INTO THE RECOMMENDED TOLERANCE RANGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2009. OWNERS MAY CONTACT ENK AT 1-800-850-1287.

ELDORADO NATIONAL - KANSAS (ENK) IS RECALLING 730 MY 2008-2009 AERO ELITE, AEROLITE, AEROTECH, TRANSTECH, AND VERSA SHUTTLE BUSES. SOME BUSES WERE BUILT WITH DRIVELINE FASTENERS THAT MAY HAVE BEEN IMPROPERLY TORQUED DURING ASSEMBLY.

Serious15V750000

Equipment Adaptive/Mobility

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Remedy & full details

Eldorado will notify owners, and Ricon will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact Eldorado customer service at 1-785-827-1033, or Ricon Customer Service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Eldorado National- Kansas (Eldorado) is recalling certain model year 2006-2015 Aerotech, AeroElite, Aerolite, Advantage, Transtech, and Krystal shuttle buses and model year 2006-2014 VersaShuttle shuttle buses manufactured January 1, 2006, to August 25, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Serious14V610000

Equipment Adaptive/Mobility

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

Remedy & full details

Eldorado will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 20, 2014. Owners may contact Eldorado customer service at 1-800-955-9086 or Ricon customer service at 1-800-322-2884.

Eldorado National-Kansas (Eldorado) is recalling certain model year 2006-2014 Aerotech, Aerolite, Aero Elite, Transtech, and Advantage coaches manufactured January 1, 2006, to September 26, 2014, and built on Ford E-350, E-450 and E-550 chassis, and Chevrolet 3500 and 4500 chassis, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Serious09V146000

Equipment

IF THE COVER FASTENERS FAIL TO SECURELY FASTEN THE COVER IN PLACE, IT MAY BECOME DETACHED DURING BUS OPERATION, POSSIBLY CAUSING A CRASH OR CAUSE INJURY TO PEDESTRIANS.

Remedy & full details

ELDORADO NATIONAL WILL WORK WITH CARRIER PLEASE SEE 09E013. CARRIER WILL PROVIDE A FREE RETROFIT REPAIR KIT TO REMEDY THE ISSUE. OWNERS MAY CONTACT CARRIER AT 1-800-673-2431 OR ELDORADO NATIONAL AT 1-800-850-1287.

ELDORADO NATIONAL IS RECALLING 66 MY 2009 AERO ELITE AND AEROTECH BUSES EQUIPPED WITH K410 AIR CONDITIONING CONDENSER ASSEMBLIES SUPPLIED BY CARRIER. THE K410 UNIT IS INSTALLED ON THE TOP OF A BUS AND ITS COVER MAY NOT BE PROPERLY FASTENED BECAUSE OF A MECHANICAL INTERFERENCE.

Serious12V356000

Equipment Adaptive/Mobility

wheelchair occupant may defeat or ride over the insufficiently latched roll stop.

Remedy & full details

Eldorado will notify owners, and dealers will repair vehicles free of charge. The safety recall began on September 14, 2012. Owners may contact Eldorado at 1-800-955-9086 ot Braun at 1-800-488-0359.

Eldorado National - Kansas (Eldorado) is recalling certain model year 2007 through 2011 Aerotech, Aerolite, Aero Elite, and Transtech buses equipped with Braun Century-2 and Vista-2 wheelchair lifts. Over time, and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

Serious10V352000

Equipment Adaptive/Mobility

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy & full details

ELDORADO NATIONAL IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAILING AT WWW.DMATA@WABTEC.COM.

ELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2008-2010 AERO ELITE, AEROLITE, AEROTECH, TRANSTECH, AND VERSA SHUTTLE MOTORHOMES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION, IF THE SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Serious10V351000

Equipment Adaptive/Mobility

THE WHEELCHAIR MAY MOVE DURING LIFT OPERATION AND THE UNSECURED OCCUPANT, COULD BE INJURED.

Remedy & full details

ELDORADO NATIONAL IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800-322-2884, OR EMAIL AT WWW.DMATA@WABTEC.COM.

ELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2008-2010 AERO ELITE, AEROLITE, AEROTECH, TRANSTECH, AND VERSA SHUTTLE MOTORHOMES FITTED WITH RICON PUBLIC USE LIFTS. THE WHEELCHAIR LIFTS WERE TO BE EQUIPPED WITH A RESTRAINT BUCKLE THAT HAS AN INTERLOCK FEATURE DESIGNED TO PREVENT THE LIFT FROM OPERATING IF THE BUCKLE IS NOT LATCHED. IN THE RECALLED MOTORHOMES, HOWEVER, THE INTERLOCK FEATURE MAY NOT OPERATE PROPERLY AND THE LIFT MAY OPERATE EVEN WHEN THE BUCKLE IS NOT LATCHED.

Complaint volume

1 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Fuel System, Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2006 (11) · 2009

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.