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2023 Entegra Expanse Recalls & Complaints

6

open safety recalls on record

Critical

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical23V325000

Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

gas leak in the presence of an ignition source may raises the risk of fire.

Remedy & full details

Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Critical24V218000

Equipment:Recreational Vehicle/Trailer:Lpg Systems:Tank Valve/Gauge

fuel leak in the presence of an ignition source raises the risk of a fire.

Remedy & full details

Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.

Serious22V922000

Visibility:Defroster/Defogger/Hvac System

Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, raises the risk of a crash.

Remedy & full details

Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Solstice and Entegra Expanse recreational vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.

Serious23V102000

Equipment:Other:Labels

Missing axle information may result in the vehicle being overloaded, raises the risk of a crash.

Remedy & full details

Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Serious24V055000

Equipment

awning extending unintentionally during transit may become a distraction or road hazard, raises the risk of a crash.

Remedy & full details

Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.

Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.

Serious24V212000

Back Over Prevention: Sensing System: Camera

Loss of the rearview camera image can reduce the driver's rear visibility, raises the risk of a crash.

Remedy & full details

Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Complaint volume

1 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Fuel/Propulsion System — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2023

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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