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2018 Fccc Xcm Recalls & Complaints

9

open safety recalls on record

Serious

8 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious18V913000

Steering

Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, raises the risk of a crash.

Remedy & full details

DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Serious18V582000

Exterior Lighting:Turn Signal

Nonfunctioning lights can raises the risk of a crash.

Remedy & full details

The remedy for this recall is still under development. DTNA issued owners an interim notification on October 24, 2018. The recall began May 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL788.

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Custom Chassis Corporation (FCCC) XBR, XBS, XCR, XCM, XCL, and XCS recreation vehicle chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Serious20V529000

Tires

Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, raises the risk of a crash.

Remedy & full details

DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-861.

Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.

Serious18V703000

Service Brakes, Air:Disc:Caliper

Loose brake caliper mounting bolts can reduce brake effectiveness, raises the risk of a crash.

Remedy & full details

DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.

Serious20V485000

Electrical System: Instrument Cluster/Panel

Glare can reduce the driver's visibility of the road, thus raises the risk of a crash.

Remedy & full details

DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Serious18V353000

Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

If the brake caliper mounting bolts loosen, braking performance may be reduced, raises the risk of a crash.

Remedy & full details

DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Serious21V921000

Tires:Valve

Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, raises the risk of a crash.

Remedy & full details

Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.

Serious21V00H000

Electrical System

Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, raises the risk of a crash.

Remedy & full details

Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.

Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.

Serious20V404000

Electrical System

Non-functioning exterior marker lights can raises the risk of a crash.

Remedy & full details

DTNA will notify owners, and dealers will replace the PDM, free of charge. DTNA issued owners an interim notification September 4, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-856.

Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis Corporation (FCCC) XBP, 2016-2019 XCM, 2017-2020 XCS, 2018-2019 XBR, 2017-2019 XBS, 2016-2019 XCL, 2017-2020 XCP and 2016-2020 XCR recreation vehicle chassis that received the 'inspection-only' remedy from recall 18V-582. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Complaint volume

8 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 8 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System2 · 25%Structure · Emergency · E…1 · 13%Structure · Body1 · 13%Tires1 · 13%Exterior Lighting1 · 13%Electrical System · Inst…1 · 13%Power Train · Axle Assemb…1 · 13%
  1. Electrical System — 2 reports
  2. Structure:Emergency:Escape/Egress/Exit — 1 reports
  3. Structure:Body — 1 reports
  4. Tires — 1 reports
  5. Exterior Lighting — 1 reports
  6. Electrical System: Instrument Cluster/Panel — 1 reports
  7. Power Train:Axle Assembly — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2011 (2) · 2013 (4) · 2018 · 2021 (4) · 2022 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.