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2014 Ford Explorer Recalls & Complaints

7

open safety recalls on record

Critical

2,042 owner complaints filed · Severity Index 0.21 · updated 2026-08-07

The recalls

Critical20V692000

Power Train:Axle Assembly:Axle Shaft

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which raises the risk of a crash.

Remedy & full details

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Serious19V435000

Suspension:Rear

fractured rear toe link will cause a sudden change in vehicle handling and raises the risk of a crash.

Remedy & full details

Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Serious17E048000

Wheels:Hub

loss of the wheel or wheel end can raises the risk of a crash.

Remedy & full details

Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Serious16V245000

Suspension:Rear

fracture of the rear suspension toe link may result in a loss of steering control, raises the risk of a crash.

Remedy & full details

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

Serious21V537000

Suspension:Rear

rear toe-link fracture can result in a loss of steering control, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Serious20V675000

Suspension:Rear

rear toe link fracture can result in a loss of steering control, raises the risk of a crash.

Remedy & full details

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Serious24V031000

Structure:Body:Roof And Pillars

detached trim piece can fall off the vehicle, becoming a road hazard and raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Complaint volume

2,042 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

49Crashes
10Fires
59Injuries
6Deaths

Across 2,042 complaints. Severity Index 0.21.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Steering483 · 24%Unknown Or Other334 · 16%Engine196 · 10%Structure178 · 9%Electrical System96 · 5%Suspension96 · 5%Structure · Body91 · 4%Power Train74 · 4%
  1. Steering — 483 reports
  2. Unknown Or Other — 334 reports
  3. Engine — 196 reports
  4. Structure — 178 reports
  5. Electrical System — 96 reports
  6. Suspension — 96 reports
  7. Structure:Body — 91 reports
  8. Power Train — 74 reports
  9. Fuel/Propulsion System — 62 reports
  10. Air Bags — 47 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (12) · 1996 (11) · 1997 (12) · 1998 (14) · 1999 (15) · 2000 (15) · 2001 (12) · 2002 (10) · 2003 (7) · 2004 (4) · 2005 (3) · 2006 (4) · 2007 (3) · 2008 (3) · 2009 (1) · 2010 (2) · 2011 (8) · 2012 (7) · 2013 (12) · 2014 · 2015 (9) · 2016 (15) · 2017 (14) · 2018 (7) · 2019 (6) · 2020 (33) · 2021 (26) · 2022 (24) · 2023 (15) · 2024 (10) · 2025 (19) · 2026 (11)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.