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2014 Ford F-550 Recalls & Complaints

1

open safety recall on record

Serious

2 owner complaints filed · Severity Index 1.50 · updated 2026-08-07

The recalls

Serious15V371000

Engine And Engine Cooling:Exhaust System

Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Remedy & full details

HME will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on July 7, 2015. Owners may contact HME customer service at 1-616-261-2636.

HME, Inc. is recalling certain emergency vehicles manufactured January 1, 2014, to March 31, 2015 and built on a model year 2014-2015 Ford F-550 chassis. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Complaint volume

2 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
1Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 1.50.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine1 · 50%Fuel System, Diesel · Del…1 · 50%
  1. Engine — 1 reports
  2. Fuel System, Diesel:Delivery:Fuel Pump — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2011 (5) · 2012 (5) · 2013 (1) · 2014 · 2016 · 2017 (5) · 2018 (10) · 2019 (4) · 2020 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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