How many recalls does the 2019 Ford Flex have?

4 open NHTSA safety recalls are on record for the 2019 Ford Flex, alongside 293 owner complaints.

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2019 Ford Flex Recalls & Complaints

open safety recalls on record

Critical

293 owner complaints filed · Severity Index 0.08 · updated 2026-08-07

The recalls

Critical18V548000

Electrical System:Alternator/Generator/Regulator

electrical arc can raises the risk of a fire.

Remedy & full details

Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Serious24V951000

Back Over Prevention: Sensing System: Camera

rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Serious25V695000

Back Over Prevention: Sensing System: Camera

rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Serious25V732000

Structure:Body

Door trim that detaches while driving can create a road hazard, raises the risk of a crash.

Remedy & full details

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Complaint volume

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

6Crashes

0Fires

3Injuries

0Deaths

Across 293 complaints. Severity Index 0.08.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Back Over Prevention — 102 reports
Unknown Or Other — 47 reports
Structure — 32 reports
Electrical System — 22 reports
Back Over Prevention: Sensing System: Camera — 16 reports
Structure:Body — 15 reports
Back Over Prevention: Warnings — 11 reports
Visibility/Wiper — 11 reports
Back Over Prevention: Rearview System Braking — 6 reports
Suspension — 5 reports

What to do

Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2009 (1) · 2010 (1) · 2011 (2) · 2012 (2) · 2013 (6) · 2014 (4) · 2015 (4) · 2016 (3) · 2017 (4) · 2018 (3) · 2019

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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