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2015 Ford Fusion Energi Recalls & Complaints

1

open safety recall on record

Serious

34 owner complaints filed · Severity Index 0.23 · updated 2026-08-07

The recalls

Serious14V736000

Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, raises the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver,…

Remedy & full details

Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Complaint volume

34 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
2Fires
0Injuries
0Deaths

Across 34 complaints. Severity Index 0.23.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System9 · 26%Power Train6 · 18%Unknown Or Other6 · 18%Steering3 · 9%Engine3 · 9%Service Brakes2 · 6%Exterior Lighting1 · 3%Fuel/Propulsion System1 · 3%
  1. Electrical System — 9 reports
  2. Power Train — 6 reports
  3. Unknown Or Other — 6 reports
  4. Steering — 3 reports
  5. Engine — 3 reports
  6. Service Brakes — 2 reports
  7. Exterior Lighting — 1 reports
  8. Fuel/Propulsion System — 1 reports
  9. Suspension — 1 reports
  10. Equipment — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 (1) · 2020

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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