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2024 Ford Maverick Hybrid Recalls & Complaints

1

open safety recall on record

Serious

164 owner complaints filed · Severity Index 0.18 · updated 2026-08-07

The recalls

Serious25V881000

Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

loss of drive power raises the risk of a crash.

Remedy & full details

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Complaint volume

164 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

5Crashes
0Fires
5Injuries
0Deaths

Across 164 complaints. Severity Index 0.18.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System33 · 20%Power Train25 · 15%Unknown Or Other21 · 13%Engine19 · 12%Vehicle Speed Control13 · 8%Service Brakes11 · 7%Fuel/Propulsion System7 · 4%Exterior Lighting6 · 4%
  1. Electrical System — 33 reports
  2. Power Train — 25 reports
  3. Unknown Or Other — 21 reports
  4. Engine — 19 reports
  5. Vehicle Speed Control — 13 reports
  6. Service Brakes — 11 reports
  7. Fuel/Propulsion System — 7 reports
  8. Exterior Lighting — 6 reports
  9. Forward Collision Avoidance: Automatic Emergency Braking — 4 reports
  10. Forward Collision Avoidance: Warnings — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2022 (1) · 2023 (1) · 2024 · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.