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2012 Freightliner Business Class M2 Recalls & Complaints

12

open safety recalls on record

Critical

4 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical12V074000

Engine And Engine Cooling:Engine:Diesel

FUEL LEAK COULD CREATE A ROAD HAZARD, raises the risk of A CRASH.

Remedy & full details

DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Critical11V474000

Engine And Engine Cooling

IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE.

Remedy & full details

DAIMLER TRUCKS IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR DAIMLER TRUCKS AT 1-800-547-0712.

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011- 2012 BUSINESS CLASS M2 AND CORONADO TRUCKS MANUFACTURED FROM SEPTEMBER 1, 2010, THROUGH DECEMBER 31, 2010, EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Serious18V503000

Steering:Linkages:Tie Rod Assembly

tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby raises the risk of a crash.

Remedy & full details

DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

Serious16V206000

Service Brakes, Air:Disc:Caliper

Caliper contact with the spring suspension may reduce the braking effectiveness, raises the risk of a crash.

Remedy & full details

DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

Serious15V616000

Trailer Hitches:Fifth Wheel Assembly

If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, raises the risk of a crash.

Remedy & full details

DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

Serious13V074000

Electrical System

If the module is energized, the module may inadvertently activate body equipment or features, raises the risk of injury to the vehicle operator or increasing the risk of a crash.

Remedy & full details

DTNA will notify owners, and dealers will replace any of the affected modules free of charge. The recall began on April 29, 2013. Owners may contact DTNA at 1-800-547-0712.

Daimler Trucks North America (DTNA) is recalling certain model year 2012-2013 Business Class M2, 108SD, 114SD vehicle chassis, manufactured from December 3, 2011, through October 12, 2012 and equipped with a SmartPlex switch hub module. Residue left over in the manufacturing process of the switch hub module may lead to intermittent shorts and energizing of certain switch hub module outputs.

Serious12V178000

Service Brakes, Air:Supply:Quick Release Valve

IF THIS CONDITION OCCURS, INCREASED VEHICLE STOPPING DISTANCE MAY RESULT, raises the risk of A CRASH.

Remedy & full details

DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE QUICK RELEASE VALVE WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN BEFORE JUNE 15, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2012-2013 FREIGHTLINER 108SD, BUSINESS CLASS M2, CASCADIA, CORONADO VEHICLES, EQUIPPED WITH A HALDEX QUICK RELEASE VALVE, AND MANUFACTURED FROM FEBRUARY 3, 2012, THROUGH MARCH 2, 2012. THE QUICK RELEASE VALVE COVER MAY NOT BE CORRECTLY MANUFACTURED, ALLOWING THE COVER TO BECOME SEPARATED FROM THE VALVE BODY. IF THE COVER SEPARATES FROM THE VALVE BODY, THE FRONT BRAKES MAY NOT FUNCTION.

Serious12V137000

Steering:Column

STEERING WHEEL THAT IS NOT FULLY SEATED ON THE STEERING SHAFT MAY WOBBLE AND MAKE IT DIFFICULT TO CONTROL THE VEHICLE, raises the risk of A CRASH.

Remedy & full details

DTNA WILL NOTIFY OWNERS, AND AFFECTED VEHICLES WILL HAVE A NEW STEERING WHEEL NUT INSTALLED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

DAIMLER TRUCKS (DTNA) IS RECALLING ONE 2012 CASCADIA AND CERTAIN MODEL YEAR 2012 AND 2013 FREIGHTLINER BUSINESS CLASS M2 VEHICLES, AND MODEL YEAR 2013 108SD AND 114SD VEHICLES MANUFACTURED FROM JANUARY 20, 2012, THROUGH FEBRUARY 17, 2012. CERTAIN PROPERTY CLASS 04 (PC04) STEERING WHEEL NUTS WITH INCOMPLETELY FORMED THREADS WERE SUPPLIED TO DTNA IN LIEU OF THE SPECIFIED PROPERTY CLASS 05 NUTS. THE STEERING WHEEL NUTS SUPPLIED MAY NOT PROVIDE THE CLAMP LOAD REQUIRED TO FULLY SEAT THE STEERING WHEEL ON THE STEERING SHAFT WHEN TIGHTENED TO THE SPECIFIED TORQUE.

Serious13V634000

Power Train:Automatic Transmission

The increase in engine speed may result in unintended acceleration, raises the risk of a crash.

Remedy & full details

DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.

Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

Serious12V405000

Equipment

Air tanks that become separated from a moving vehicle may create a road debris hazard, raises the risk of a crash.

Remedy & full details

DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.

Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.

Serious20V214000

Exterior Lighting

The vehicle's rearward visibility may be reduced, raises the risk of a crash.

Remedy & full details

DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Moderate11V605000

Engine And Engine Cooling:Engine:Diesel

IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY.

Remedy & full details

DTNA WILL NOTIFY OWNERS, AND DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 FREIGHTLINER BUSINESS CLASS M2 AND WESTERN STAR 4900 EMERGENCY VEHICLES MANUFACTURED FROM JULY 2, 2010, THROUGH DECEMBER 13, 2011, EQUIPPED WITH A DD13 EPA10 DETROIT DIESEL ENGINE. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.

Complaint volume

4 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 4 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Exterior Lighting1 · 25%Steering1 · 25%Engine1 · 25%Unknown Or Other1 · 25%
  1. Exterior Lighting — 1 reports
  2. Steering — 1 reports
  3. Engine — 1 reports
  4. Unknown Or Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2003 (5) · 2004 (10) · 2005 (9) · 2006 (13) · 2007 (17) · 2008 (14) · 2009 (8) · 2012 · 2015 (14) · 2016 (16) · 2017 (15) · 2020 (12) · 2021 (14) · 2022 (9) · 2023 (7) · 2025 (11)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.