The increase in engine speed may result in unintended acceleration, raises the risk of a crash.
Remedy & full details
DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Serious10V247000
Power Train:Automatic Transmission
IF THE PARK FEATURE DOES NOT ENGAGE, THE VEHICLE CAN MOVE WITHOUT WARNING, POSSIBLY RESULTING IN PERSONAL INJURY OR A CRASH.
Remedy & full details
DTNA WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY EATON CORPORATION FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING 2010. OWNERS MAY CONTACT DTNA AT 1-800-547-0712 OR EATON AT 1-800-826-4357 OR 1-269-342-3242.
DTNA IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 FCCC MT55 CHASSIS MANUFACTURED FROM JUNE 18, 2009 THROUGH APRIL 15, 2010, AND EQUIPPED WITH CERTAIN EATON HYBIRD TRANSMISSIONS WITH PARK FEATURE. THE REVERSE IDLER SHAFT MAY CONTACT THE PARK FEATURE AND THE TWO COMPONENTS MAY BIND, PREVENTING THE PARK FEATURE FROM ENGAGING.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 2 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Hybrid Propulsion System — 1 reports
Vehicle Speed Control — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.