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2014 Gillig Low Floor Recalls & Complaints

23

open safety recalls on record

Critical

2 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical20V179000

Electrical System:Wiring:Fuses And Circuit Breakers

With the improper circuit breaker rating, an electrical short in either of these circuits may raises the risk of a fire.

Remedy & full details

Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.

Critical14V358000

Engine And Engine Cooling:Engine

If the sampling hose leaks oil in the presence of hot engine engine exhaust components, there is an increased risk of fire.

Remedy & full details

Gillig will notify owners, and dealers will inspect the oil sampling hose. If the hose is routed too closely, the hose will be removed, replaced and rerouted to provide appropriate clearance of the hot components. The recall is expected to begin in early August 2014. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig, LLC (Gillig) is recalling certain model year 2007-2014 Lowfloor transit buses manufactured September 26, 2007, through January 24, 2014. In the affected vehicles, the engine oil sampling hose may leak oil due to being routed too closely to hot engine exhaust components.

Critical15V420000

Electrical System:Wiring:Front Underhood

If the electrical power cable rubs against the injector fuel line, the cable may short circuit or the fuel line may leak fuel.

Remedy & full details

Gillig will notify owners, and dealers will inspect the grid heater power cable/hard injector fuel line for wear, and will properly route and support the grid heater power cable, free of charge. The recall began on July 17, 2015. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 13, 2010, to June 12, 2015. Due to the routing of the grid heater electrical power cable, the cable may chafe against a fuel injector hard line.

Critical15V262000

Engine And Engine Cooling:Engine

If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Remedy & full details

Gillig will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 2, 2015. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2010-2015 Lowfloor vehicles manufactured August 26, 2010, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Critical14V521000

Fuel System, Diesel

If the engine stalls unexpectedly there is an increased risk of a crash.

Remedy & full details

Cummins will notify owners on behalf of Gillig, and Cummins service centers will replace the fuel filter, free of charge. The recall began on September 16, 2014. Owners may contact Gillig at 1-510-785-1500 or Cummins customer service at 1-812-377-3713.

Gillig LLC (Gillig) is recalling certain model year 2014 Low Floor transit buses manufactured from May 23, 2014, through August 1, 2014. The Cummins ISB or ISL engines in these vehicles may have been equipped with Fleetguard UFF-XT fuel filters, part number FF63009, whose filter shell may separate from the fuel filter nut plate causing the engine to stall without warning.

Critical14V084000

Engine And Engine Cooling:Engine

The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, raises the risk of a vehicle fire.

Remedy & full details

Cummins Inc. and Cummins Wesport Inc. will notify owners, and dealers will upload a new ECM calibration, free of charge. The recall began on March 20, 2014. Owners may contact Gillig LLC at 1-510-785-1500 or Cummins Inc. at 1-800-343-7357.

Gillig LLC is recalling certain model year 2010-2014 Lowfloor transit buses manufactured August 26, 2010, through February 14, 2014, and equipped with certain Cummins Westport model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Serious18V789000

Service Brakes, Air

Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving.

Remedy & full details

Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.

Serious18V418000

Exterior Lighting:Turn Signal:Flasher Unit

The reduced visibility of the turn signals can raises the risk of a crash.

Remedy & full details

Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Serious19V193000

Exterior Lighting:Headlights

loss of headlights can reduce the driver's ability to see, raises the risk of a crash.

Remedy & full details

Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.

Serious20V392000

Steering:Hydraulic Power Assist:Pump

loss of power steering assist may raises the risk of crash.

Remedy & full details

Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.

Serious17V119000

Exterior Lighting:Turn Signal

The reduced visibility of the turn signals may raises the risk of a crash.

Remedy & full details

Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Serious18V511000

Exterior Lighting:Turn Signal

The mismatched flashing may confuse other drivers, raises the risk of a crash.

Remedy & full details

Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Serious17V559000

Steering:Electric Power Assist System

loss of power steering assist will cause the need for increased steering effort, raises the risk of a crash.

Remedy & full details

Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.

Serious16V451000

Exterior Lighting:Brake Lights

Flashing brake lights may cause confusion to other drivers, raises the risk of a crash.

Remedy & full details

Gillig will notify owners, and dealers will install a new software update, free of charge. The recall began on July 2016. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2012-2016 Lowfloor diesel-electric hybrid vehicles manufactured March 6, 2012, to June 7, 2016. The affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. As such, these vehicles do not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Serious16V662000

Service Brakes, Air:Supply:Hoses, Lines/Piping, And Fittings

frayed hose may leak air, causing the rear brake(s) to lock up unexpectedly, or fail to operate when the brakes are applied.

Remedy & full details

Gillig will provide fleets new rear brake hoses, fittings, clamps, and hardware along with instructions on how to reorient the hoses using the new fittings, and reimburse them for their labor, free of charge. The recall began on September 29, 2016. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2014-2016 Gillig 29-foot Low Floor transit buses manufactured November 20, 2014, to February 11, 2016. These buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.

Serious15V219000

Service Brakes, Air:Disc

If the front brake hoses rub the air bag suspension tower, a hole may develop and the resulting air leak may reduce the brake air pressure, lengthening the distance needed to stop the transit bus and raises the risk of a crash.

Remedy & full details

Gillig has notified owners, and dealers will replace the brake hoses with shorter ones that will not contact the suspension tower, free of charge. The recall began on April 28, 2015. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2013-2015 Low Floor transit buses manufactured July 8, 2013, to February 7, 2015 and equipped with disc brakes. The front left and right brake air hoses that connect to the brake chamber may touch and rub against the air bag suspension towers.

Serious14V222000

Electrical System:Wiring

If the terminals corrode, there may be an intermittent electrical connection and possibly cause disruption or loss of the J1939 communication, resulting in interruptions of the engine, transmission, ABS and body controllers, raises the r…

Remedy & full details

Gillig will notify owners, and dealers will replace the overmold connector, and install heat shrink tubing on the connector/cable junction, free of charge. The recall began in June 2014. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2012-2014 Lowfloor transit buses manufactured October 15, 2012, through March 26, 2014, and equipped with electrical harnesses with overmolded J1939 connectors and non-insulated drain wires. The harnesses do not have heat shrink tubing on the drain wire and the overmold may not have sufficient resistance to water or corrosive chemical entry to the connectors.

Serious15V295000

Exterior Lighting:Tail Lights

If the bracket is inadequately bonded, it may detach from the body, preventing the stop and turn lights from being visible to following vehicles, raises the risk of a crash.

Remedy & full details

Gillig has notified owners. Gillig will inspect the taillight brackets to verify that they are properly bonded to the body. Brackets that are not properly bonded will be removed and properly bonded to the vehicle, free of charge. The recall began on June 12, 2015. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured September 1, 2014, to April 30, 2015. The affected vehicles may have a taillight bracket that is inadequately bonded to the bus body.

Serious14V547000

Service Brakes, Air

If the primary and secondary air brake supply lines from the tanks to the brake valve are crossed and the vehicle loses pressure in the primary tank, the vehicle service brake system performance may be reduced.

Remedy & full details

Gillig will notify owners, and dealers will correct the installation of the primary and secondary brake supply lines, free of charge. The recall began on October 17, 2014. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2014 Lowfloor transit buses manufactured January 2, 2014, to March 6, 2014. In the affected vehicles, the air brake system supply lines from the primary and secondary air tanks to the brake valves may have been crossed at the bulkhead during assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."

Serious16V011000

Seats

If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Remedy & full details

Gillig will notify the owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 1, 2010 to October 30, 2015, equipped with Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Serious15V888000

Service Brakes, Hydraulic

Corrosion, part deterioration, or frozen water in the brake chamber may reduce braking ability, raises the risk of a crash.

Remedy & full details

Gillig will notify owners and the brake chambers will be replaced free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured November 20, 2014, to June 2, 2015. The affected vehicles may be equipped with front brake chambers with an incorrect drain hole orientation. This can allow water to build up within the brake chamber, causing corrosion, deterioration, and reduce braking ability.

Serious14V459000

Service Brakes, Air:Disc

If the bus's anti-lock brake system was non-functioning and the bus experienced a significant braking event that when combined with the road conditions may lock the rear brakes, then a delay in brake release timing could result in a lock…

Remedy & full details

Gillig will notify owners, and dealers will install a quick release valve, free of charge. The recall began on September 15, 2014. Owners may contact Gillig customer service at 1-800-735-1500.

Gillig, LLC (Gillig) is recalling certain model year 2013-2014 Low Floor transit buses manufactured July 25, 2013, to June 17, 2014. The affected vehicles may have been produced without a quick release valve for the rear brakes on buses built with rear disc brakes. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."

Serious22V276000

Electrical System:12v/24v/48v Battery

The engine may be started unexpectedly, raises the risk of injury to anyone nearby the engine compartment during maintenance operations.

Remedy & full details

Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Complaint volume

2 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System1 · 50%Engine1 · 50%
  1. Electrical System — 1 reports
  2. Engine — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2000 (10) · 2003 (9) · 2008 (5) · 2014 · 2016 (20) · 2019 (12)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.