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1996 Gillig Phantom Recalls & Complaints

1

open safety recall on record

Serious

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious07V057000

Equipment Adaptive/Mobility

WHILE SITTING IN A WHEEL CHAIR, A PERSON WITH NO SHOES WHO DOES NOT HAVE CONTROL OF THEIR FEET COULD TWIST THEIR FEET AND GET THEM FORCED UNDER THE LINKAGE WHICH COULD RESULT IN AN INJURY.

Remedy & full details

OWNERS WILL RECEIVE A FREE REPAIR KIT ALONG WITH INSTALLATION INSTRUCTIONS FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 27, 2007. OWNERS MAY CONTACT LIFT-U AT 209-838-2400 OR GILLIG AT 204-934-4876.

ON CERTAIN TRANSIT BUSES EQUIPPED WITH LIFT-U WHEELCHAIR LIFTS, IT IS POSSIBLE FOR A PERSON TO WEDGE THEIR FEET UNDER THE SOLID BAR BARRIER LINKAGE.

Complaint volume

1 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Suspension:Rear — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1996

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.