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2023 Gmc Acadia Recalls & Complaints

4

open safety recalls on record

Serious

65 owner complaints filed · Severity Index 0.71 · updated 2026-08-07

The recalls

Serious22V708000

Equipment:Other:Labels

Illegible tire size information may result in the wrong tires being installed, raises the risk of a crash.

Remedy & full details

Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Serious23V043000

Power Train:Driveline:Driveshaft

Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park.

Remedy & full details

Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.

Serious23V172000

Power Train:Automatic Transmission

half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park.

Remedy & full details

Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

Serious23V681000

Visibility:Windshield

windshield that is not properly bonded may detach during a crash and raises the risk of injury.

Remedy & full details

Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

Complaint volume

65 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

4Crashes
2Fires
8Injuries
0Deaths

Across 65 complaints. Severity Index 0.71.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train12 · 18%Engine11 · 17%Electrical System8 · 12%Unknown Or Other7 · 11%Steering3 · 5%Fuel/Propulsion System2 · 3%Vehicle Speed Control2 · 3%Air Bags2 · 3%
  1. Power Train — 12 reports
  2. Engine — 11 reports
  3. Electrical System — 8 reports
  4. Unknown Or Other — 7 reports
  5. Steering — 3 reports
  6. Fuel/Propulsion System — 2 reports
  7. Vehicle Speed Control — 2 reports
  8. Air Bags — 2 reports
  9. Visibility/Wiper — 2 reports
  10. Electrical System:Starter Assembly:Solenoid — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2007 (5) · 2008 (5) · 2009 (7) · 2010 (4) · 2011 (5) · 2012 (5) · 2013 (3) · 2014 (6) · 2015 (4) · 2016 (4) · 2017 (4) · 2018 (2) · 2019 (2) · 2020 (6) · 2021 (2) · 2022 (3) · 2023 · 2024 · 2025 · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.