Once electrically conductive, the material is capable of melting and burning, raises the risk of a fire.
Remedy & full details
DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.
DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Serious08E004000
Equipment Adaptive/Mobility
SHOULD THE DIODE FAIL, IT WILL BE POSSIBLE TO MOVE THE VEHICLE WITH THE WHEELCHAIR DEPLOYED, WHICH COULD RESULT IN INJURY TO ANYONE USING THE LIFT.
Remedy & full details
INTERMOTIVE WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 20, 2007. OWNERS CAN CONTACT INTERMOTIVE TOLL-FREE AT 1-800-969-6080. THIS RECALL ONLY PERTAINS TO AFTERMARKET INTERMOTIVE WHEELCHAIR LIFTS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON CHEVRLOT AND GMC VEHICLES MANUFACTURED BY GENERAL MOTORS.
CERTAIN INTERMOTIVE WHEELCHAIR LIFT INTERLOCK, P/NO. ILIS605-H3 ILIS ACTIVATION KIT (INTERLOCK OPTION FOR GATEWAY 401) SOLD FOR USE AS AFTERMARKET FOR 2005 - 2008 CHEVY 560 (C4500 AND C5500 KODIAK) 6.6L DIESEL VEHICLES WHICH A PROTECTION DIODE WAS USED. THE DIODE CAN BE EXPOSED TO VOLTAGE SPIKES GREATER THAN WHAT IT CAN WITHSTAND. THE DIODE COULD FAIL, WHICH COULD PREVENT VEHICLE INTERLOCK OPERATION WHEN A WHEELCHAIR LIFT IS DEPLOYED.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Electrical System — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.