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2023 Gmc Terrain Recalls & Complaints

2

open safety recalls on record

Serious

63 owner complaints filed · Severity Index 0.35 · updated 2026-08-07

The recalls

Serious22V929000

Air Bags:Sensor:Occupant Classification:Front Passenger

In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.

Remedy & full details

Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.

Serious23V339000

Child Seat:Vehicle Latch Anchor

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, raises the risk of injury in a crash.

Remedy & full details

Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Complaint volume

63 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

4Crashes
2Fires
2Injuries
0Deaths

Across 63 complaints. Severity Index 0.35.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Fuel/Propulsion System14 · 22%Engine12 · 19%Unknown Or Other7 · 11%Electrical System7 · 11%Power Train5 · 8%Fuel System, Gasoline4 · 6%Lane Departure · Blind S…3 · 5%Vehicle Speed Control2 · 3%
  1. Fuel/Propulsion System — 14 reports
  2. Engine — 12 reports
  3. Unknown Or Other — 7 reports
  4. Electrical System — 7 reports
  5. Power Train — 5 reports
  6. Fuel System, Gasoline — 4 reports
  7. Lane Departure: Blind Spot Detection — 3 reports
  8. Vehicle Speed Control — 2 reports
  9. Air Bags — 1 reports
  10. Forward Collision Avoidance: Warnings — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (3) · 2011 (4) · 2012 (4) · 2013 (3) · 2014 (2) · 2015 (3) · 2016 (2) · 2017 (1) · 2018 (5) · 2019 (3) · 2020 (2) · 2021 (2) · 2022 (2) · 2023 · 2024 (1) · 2025 · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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