IF THE DRIVESHAFT FAILS, IT CAN BREAK AND FALL AWAY WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN A VEHICLE CRASH, PERSONEL INJURY OR DEATH.
Remedy & full details
GOSHEN COACH HAS NOTIFIED ALL OF ITS CUSTOMERS TO REMOVE THE BUSES FROM SERVICES. WHILE GOSHEN COACH IS DEVELOPING A PERMENANT REPAIR FOR THIS CONDITION, DEALERS WILL REMOVE THE TELMA BRAKE RETARDER AND DRIVESHAFT AND REPLACE IT WITH A STANDARD DRIVESHAFT. OWNER NOTIFICATION BEGAN AUGUST 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GOSHEN COACH CUSTOMER SERVICE DEPARTMENT AT 219-264-7511.
VEHICLE DESCRIPTION: TRANSIT CUTAWAY BUSES EQUIPPED WITH TELMA BRAKE RETARDER DRIVESHAFT SYSTEM OPTION ON VEHICLES BUILT ON A FORD E-450 CHASSIS WITH 186" WHEELBASES. THESE VEHICLES CAN EXPERIENCE DRIVESHAFT FAILURE.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Tires:Sidewall — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2000
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.