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2017 Grand Design Imagine Recalls & Complaints

5

open safety recalls on record

Critical

2 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical21V393000

Equipment:Recreational Vehicle/Trailer:Lpg Systems

Excessive gas pressure and a larger than intended appliance flame can raises the risk of a fire.

Remedy & full details

Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.

Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.

Critical17V620000

Electrical System:Wiring

short circuit raises the risk of a fire.

Remedy & full details

Grand Design has notified owners, and dealers will change the existing wire connectors for the air conditioning unit to positive retention wire connectors, free of charge. The recall began on October 23, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910010.

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.

Critical16V355000

Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

If the indicator sight glass cracks, propane gas may leak out, raises the risk of a fire.

Remedy & full details

Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.

Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.

Serious17V789000

Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer

If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

Remedy & full details

Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Serious17V271000

Equipment:Recreational Vehicle/Trailer

If the slide room opens during transit there would be an increased risk of a crash.

Remedy & full details

Grand Design will notify owners, and dealers will replace the slide mechanism column securing screws, free of charge. The recall began on May 15, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910009.

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine travel trailers. The screws that secure the slide room mechanism columns may shear, allowing the slide room to extend while the trailer is being towed.

Complaint volume

2 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other1 · 50%Equipment · Recreational …1 · 50%
  1. Unknown Or Other — 1 reports
  2. Equipment:Recreational Vehicle/Trailer — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2016 (2) · 2017 · 2018 (4) · 2019 (3) · 2020 (2) · 2021 (3) · 2022 (3) · 2023 (2) · 2024

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.