Incorrect tire pressure information may result in overloading the front tire, raises the risk of a crash.
Remedy & full details
Harley-Davidson will mail labels with installation instructions and owner's manual inserts to owners, free of charge. Letters informing owners of the safety risk were mailed November 13, 2024. Owner notification letters were mailed December 30, 2024. Owners may contact Harley-Davidson customer service at 414-343-4056. Harley-Davidson's number for this recall is 0628.
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2019 Softail FXBB Street Bob and 2018-2019 Softail FXLR Low Rider motorcycles. The front tire inflation pressure on the VIN label may be less than the stated front gross axle weight rating (GAWRs). As such, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other than Passenger Cars."
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 4 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Service Brakes — 1 reports
Electrical System — 1 reports
Engine — 1 reports
Fuel/Propulsion System — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2018
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.