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2017 Heartland Landmark 365 Recalls & Complaints

1

open safety recall on record

Serious

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious16V879000

Tires:Temporary/Emergency Spare Tire

The brake line may be worn through causing a loss of braking or vehicle control, raises the risk of a crash.

Remedy & full details

Heartland will notify owners, and dealers will replace the steel spare wheel with an aluminum wheel, free of charge. The recall began on January 11, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.30.

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Landmark 365 fifth wheel recreational trailers manufactured September 30, 2015, to October 24, 2016 and equipped with disc brakes. The spare steel wheel on the affected vehicles may not properly fit on the axle hub, resulting in the wheel rubbing on the brake line, causing it to wear.

Complaint volume

1 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Suspension — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2017

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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