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2019 Hme Ram 5500 Recalls & Complaints

2

open safety recalls on record

Critical

2 owner complaints filed · Severity Index 2.00 · updated 2026-08-07

The recalls

Critical21V808000

Engine And Engine Cooling:Engine:Oil/Lubrication

Low oil can damage the engine, causing an oil leak or a punctured engine block, raises the risk of a fire.

Remedy & full details

On behalf of HME, FCA dealers will update the engine calibration software, free of charge. Owner notification letters are expected to be mailed February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

HME, Inc. (HME) is recalling certain 2019 Ram 5500 emergency vehicles. The engine calibration software may not warn about low oil volume.

Serious21V807000

Wheels

over-tightened lug nut may cause the wheel stud to break, resulting in wheel separation and raises the risk of a crash.

Remedy & full details

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed on February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

HME, Inc. (HME) is recalling certain 2018-2020 Ram 5500 emergency vehicles. The flanged wheel lug nuts may have been over-tightened during service.

Complaint volume

2 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 2.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train1 · 50%Unknown Or Other1 · 50%
  1. Power Train — 1 reports
  2. Unknown Or Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2019

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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