If the fuel pump seizes, the motorcycle will stall, raises the risk of a crash.
Remedy & full details
Honda will notify owners, and dealers will replace the fuel pump assembly with one that uses a metal bracket internally, free of charge. The recall began October 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KC3 and KC4. Note: This recall supersedes recall 14V-672. Some, but not all, motorcycles that were remedied under that campaign are affected by this recall as well and need to have the fuel pump replaced again.
Honda (American Honda Motor Co.) is recalling certain model year 2014-2015 Grom 125 motorcycles manufactured June 12, 2013, to September 8, 2015, and 2014-2015 NSS300 & NSS300A motorcycles manufactured June 18, 2013 to March 19, 2015. The resin bracket inside the fuel pump of the affected motorcycles may swell and cause the pump impeller to seize.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 3 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Fuel/Propulsion System — 2 reports
Fuel System, Gasoline — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.