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2024 Honda Prologue Recalls & Complaints

3

open safety recalls on record

Serious

1,320 owner complaints filed · Severity Index 0.12 · updated 2026-08-07

The recalls

Serious24V540000

Suspension:Front:Control Arm:Lower Arm

right front lower control arm fracture can cause loss of vehicle control, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Serious26V112000

Back Over Prevention:Software

instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, raises the risk of a crash or injury.

Remedy & full details

Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

Serious26V306000

Back Over Prevention: Sensing System: Camera

rearview image that does not display correctly reduces the driver's view behind the vehicle, raises the risk of a crash or injury.

Remedy & full details

Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

Complaint volume

1,320 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

24Crashes
0Fires
26Injuries
0Deaths

Across 1,320 complaints. Severity Index 0.12.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Steering249 · 19%Suspension203 · 15%Electrical System154 · 12%Unknown Or Other149 · 11%Power Train144 · 11%Forward Collision Avoidan…92 · 7%Service Brakes49 · 4%Fuel/Propulsion System39 · 3%
  1. Steering — 249 reports
  2. Suspension — 203 reports
  3. Electrical System — 154 reports
  4. Unknown Or Other — 149 reports
  5. Power Train — 144 reports
  6. Forward Collision Avoidance: Automatic Emergency Braking — 92 reports
  7. Service Brakes — 49 reports
  8. Fuel/Propulsion System — 39 reports
  9. Forward Collision Avoidance: Warnings — 36 reports
  10. Wheels — 35 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2024 · 2025 (1) · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.