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2023 Hyundai Nexo Recalls & Complaints

1

open safety recall on record

Critical

12 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical24V761000 Park outside

Fuel System, Other:Storage:Tank Assembly:Pressure Relief Devices

vehicle fire raises the risk of injury.

Remedy & full details

Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.

Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

Complaint volume

12 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 12 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other3 · 25%Fuel/Propulsion System3 · 25%Forward Collision Avoidan…2 · 17%Service Brakes1 · 8%Lane Departure · Assist1 · 8%Engine1 · 8%Forward Collision Avoidan…1 · 8%
  1. Unknown Or Other — 3 reports
  2. Fuel/Propulsion System — 3 reports
  3. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports
  4. Service Brakes — 1 reports
  5. Lane Departure: Assist — 1 reports
  6. Engine — 1 reports
  7. Forward Collision Avoidance: Adaptive Cruise Control — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2019 (4) · 2020 (4) · 2021 (2) · 2022 (1) · 2023

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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