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2014 Ic Bus Casb Recalls & Complaints

8

open safety recalls on record

Critical

4 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical16V837000

Engine And Engine Cooling:Cooling System:Hoses/Lines/Piping/Fittings

If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.

Remedy & full details

Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16510.

Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE school buses manufactured November 3, 2009, to February 26, 2015, and 2012-2015 IC Bus BE school buses manufactured August 2, 2010, to September 15, 2014. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.

Serious13V308000

Seats

In the event of a crash, the seat padding may not properly protect against knee impact force, raises the risk of injury.

Remedy & full details

Navistar will notify owners, and dealers will install polystyrene blocks in the lower outside corners of each seat to increase the knee protection, free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's recall campaign number is 13512.

Navistar, Inc. is recalling certain model year 2013-2014 IC Bus AE, and 2011-2014 BE, CE, and RE buses. These buses were manufactured February 11, 2010, through June 17, 2013. The passenger seat foam padding did not adequately reduce the impact forces to the knee in the lower outside corners of the seat back during compliance testing. Thus, these buses fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 222, "School Bus Passenger Seating and Crash Protection."

Serious13V630000

Seat Belts

If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would raises the risk of injury in the event of an emergency.

Remedy & full details

Navistar will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on February 26, 2014. Owners may contact Navistar at 1-800-448-7825. Navistar's numbers for this campaign are 13519 and 13520.

Navistar, Inc. is recalling certain model year 2014 IC Bus AE, BE and RE and model year 2014-2015 IC Bus CE school buses manufactured August 08, 2013, through November 14, 2013 and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Serious13V397000

Seats:Barriers

The barriers may fail to restrain occupants from flying forward during crashes and sudden driving maneuvers, raises the risk of injury.

Remedy & full details

Navistar will notify owners, and dealers will replace the affected barrier frames. The recall began on October 10, 2013. Owners may contact Navistar at 1-331-332-1590. Navistar's recall number is 13513.

Navistar is recalling certain model year 2013-2014 IC Bus CE and 2013 IC Bus RE school buses, manufactured August 20, 2012, through September 4, 2012. The school bus restraining barriers may have an insufficient weld at the base of the barrier frame that does not comply with the requirement of Federal Motor Vehicle Safety Standard (FMVSS), No. 222, "School Bus Passenger Seating and Crash Protection."

Serious15V868000

Equipment Adaptive/Mobility

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Remedy & full details

Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Serious14V043000

Power Train:Automatic Transmission

The increase in engine speed may result in unintended acceleration, raises the risk of a crash.

Remedy & full details

Navistar will notify owners and Eaton authorized service facilities will update the Hybrid Control Module Software version, free of charge. The recall began on May 28, 2014. Owners may contact Navistar at 1-331-332-1590.

Navistar, Inc. is recalling certain model year 2012-2014 model year CE school buses manufactured December 31, 2010, through November 6, 2012, and equipped with Eaton-brand hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

Serious14V692000

Equipment Adaptive/Mobility

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

Remedy & full details

Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14518.

Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 IC AE, 2007-2015 IC BE, CE, 2007-2011 IC FE, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Serious21V450000

Structure:Emergency:Escape/Egress/Exit

lack of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury.

Remedy & full details

Dealers will install two additional emergency exit windows, free of charge. Owner notification letters were mailed on August 6, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21506.

Navistar, Inc. (Navistar) is recalling certain 2014 IC Bus CE, 2019 IC Bus CE, and 2022 IC Bus CE school buses. These buses are not equipped with enough emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Complaint volume

4 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 4 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Engine — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.